ACAS-compliant disciplinary and grievance case management. Structured workflows, evidence kept in one place, hearings scheduled, outcomes recorded — so when a case comes under scrutiny, the process stands up.
Disciplinary process scattered across email threads, OneDrive folders, and a manager's notebook. Impossible to reconstruct later.
Statutory steps skipped, timelines missed. Suddenly an unfair-dismissal claim has legs because the process wasn't followed.
One manager handles a grievance one way, another differently. No consistency, no defensible 'this is our process'.
Witness statements, prior warnings, training records — all over the place. Pulling a case file together takes days.
HeimdallHR's Employee Relations module gives you a structured case file for every disciplinary or grievance. The workflow guides you through ACAS-compliant steps, evidence and witness statements live in one repository, hearings are scheduled with proper notice, and every outcome is documented for the audit trail.
Process templates for disciplinary and grievance follow ACAS Code timing and steps. System enforces minimum notice periods.
Open a case, set the allegation, schedule the investigation, run the hearing, record the outcome — all in one place.
Mirror workflow for grievances raised by employees: formal acknowledgement, investigation, hearing, outcome, appeal.
Witness statements, documents, prior warnings, training records — all attached to the case file with access controls.
Schedule hearings with proper notice, invite all parties (employee + chosen companion), confirm attendance, capture minutes.
Record outcomes (verbal warning, written warning, final, dismissal, no action), trigger the right downstream actions automatically.
Choose type (disciplinary or grievance), set the parties and allegation.
Gather evidence, interview witnesses, attach statements to the file.
Schedule with notice, run with minutes recorded, follow ACAS timings.
Decision documented, downstream actions triggered, appeal window opens.
Tribunals look at process. A documented ACAS-compliant trail is your best defence.
Every case follows the same workflow. No "they got off with less for the same thing" disputes.
Stop reinventing the wheel for each case. Templates and structure remove the busywork.
Need to reference a similar case from two years ago? It's there, with all the evidence.
HeimdallHR is most powerful when used together.
No — it gives you the tooling and structure, not the judgement. For sensitive or complex cases you'll still want expert input. What the tool does is make sure the process is followed and documented.
Strict role-based access. Only the HR business partner managing the case, the chair of the hearing, and authorised senior leaders. Line managers see only the cases involving their direct reports.
Yes — they see what's been formally shared with them (allegations, evidence packs, outcome letter). Internal investigation notes remain restricted.
Configurable per case type. Default 6 years for closed cases (statute of limitations on tribunal claims), with automatic deletion after the retention period unless extended.
See how structured, ACAS-compliant case management keeps your disciplinary and grievance process defensible — see a personalised demo or talk to our team.
No commitment — we’ll get back to you within one business day.