Handle ER cases the right way
ACAS-compliant disciplinary and grievance case management. Structured workflows, evidence kept in one place, hearings scheduled, outcomes recorded — so when a case comes under scrutiny, the process stands up.
Sound familiar?
Cases live in email
Disciplinary process scattered across email threads, OneDrive folders, and a manager's notebook. Impossible to reconstruct later.
ACAS missteps
Statutory steps skipped, timelines missed. Suddenly an unfair-dismissal claim has legs because the process wasn't followed.
Inconsistent handling
One manager handles a grievance one way, another differently. No consistency, no defensible 'this is our process'.
Evidence lost
Witness statements, prior warnings, training records — all over the place. Pulling a case file together takes days.
Structured ER cases, ACAS by default
HeimdallHR's Employee Relations module gives you a structured case file for every disciplinary or grievance. The workflow guides you through ACAS-compliant steps, evidence and witness statements live in one repository, hearings are scheduled with proper notice, and every outcome is documented for the audit trail.
Everything you need
ACAS-compliant workflows
Process templates for disciplinary and grievance follow ACAS Code timing and steps. System enforces minimum notice periods.
Disciplinary case management
Open a case, set the allegation, schedule the investigation, run the hearing, record the outcome — all in one place.
Grievance management
Mirror workflow for grievances raised by employees: formal acknowledgement, investigation, hearing, outcome, appeal.
Evidence repository
Witness statements, documents, prior warnings, training records — all attached to the case file with access controls.
Hearing scheduling
Schedule hearings with proper notice, invite all parties (employee + chosen companion), confirm attendance, capture minutes.
Outcome tracking
Record outcomes (verbal warning, written warning, final, dismissal, no action), trigger the right downstream actions automatically.
How it works
Open case
Choose type (disciplinary or grievance), set the parties and allegation.
Investigate
Gather evidence, interview witnesses, attach statements to the file.
Hold hearing
Schedule with notice, run with minutes recorded, follow ACAS timings.
Record outcome
Decision documented, downstream actions triggered, appeal window opens.
The impact
Defensible process
Tribunals look at process. A documented ACAS-compliant trail is your best defence.
Consistent decisions
Every case follows the same workflow. No "they got off with less for the same thing" disputes.
Less admin burden
Stop reinventing the wheel for each case. Templates and structure remove the busywork.
Findable case history
Need to reference a similar case from two years ago? It's there, with all the evidence.
What's included
ACAS-compliant disciplinary workflow ACAS-compliant grievance workflow Case file with full timeline Allegation and parties tracking Investigation step management Witness statement storage Evidence and document attachments Hearing scheduling with notice enforcement Companion / representation tracking Hearing minutes recording Outcome recording (warnings, dismissal, etc.) Appeal workflow Role-based access (case-specific permissions) Case reporting and analytics
Works seamlessly with
HeimdallHR is most powerful when used together.
Common questions
No — it gives you the tooling and structure, not the judgement. For sensitive or complex cases you'll still want expert input. What the tool does is make sure the process is followed and documented.
Strict role-based access. Only the HR business partner managing the case, the chair of the hearing, and authorised senior leaders. Line managers see only the cases involving their direct reports.
Yes — they see what's been formally shared with them (allegations, evidence packs, outcome letter). Internal investigation notes remain restricted.
Configurable per case type. Default 6 years for closed cases (statute of limitations on tribunal claims), with automatic deletion after the retention period unless extended.
Run ER cases the right way
Start your 30-day free trial and bring structure to disciplinary and grievance handling.
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